Borinquen Behavioral Health
Specialties
- Addiction
- Alcohol Abuse
- Drug Abuse
- Drug Addiction
- Intervention center
- Medical Detox
- Substance Abuse
About
Borinquen Behavioral Health is a drug and alcohol addiction treatment center that is situated in lovely Miami, Florida at 100 NE 38th Street Suite 5. Addiction to drugs, alcohol, or any other substance of abuse, can take a toll on the well-being and livelihood of the addict. It's important that these individuals seek professional treatment, guidance, and care in order to safely and successfully beat the addiction. Whether the patient requires inpatient treatment or outpatient treatment, Borinquen Behavioral Health can provide patients with everything they need to beat addiction.
It's very typical for an addict to believe that they can overcome addiction on their own. Although this idea may seem tangible, going cold turkey is unsafe and more than likely will result in a relapse in the very near future. It's imperative that addicts seek the help of Borinquen Behavioral Health as patients will receive quality addiction care and treatment methods at Borinquen Behavioral Health. If addicts do not seek help for drug and alcohol addiction, their future will be unclear. This is because addiction is a degenerative and progressive disease that requires intense, professional treatment in order to conquer.
Borinquen Behavioral Health can provide patients aged 18+ with unique treatment methods along with compassionate care and guidance. The counselors that work with the patient will be by their side every step of the way, helping to ensure their success in recovery. Every addict is able to overcome their addiction if they want it badly enough, but it does take the professional help of Borinquen Behavioral Health in order to get to the level of sustained sobriety.
Through deciphering the core reasons why the patient uses drugs and alcohol as an escape will help counselors to better create a treatment program that works for them. A tailor-made approach to recovery is what patients will receive when they enter Borinquen Behavioral Health and this is believed to be the best way to treat addiction.
If patients are truly ready to overcome their addiction and begin a new happy and content life than they will succeed in recovery. They must be in that mindset, though, in order to achieve lasting sobriety. Visit Borinquen Behavioral Health online now at www.borinquenhealth.org and recognize how quality treatment can change one's life for the better.
Contact Details
Google Reviews
3.0 3 years ago
I am actually not a patient here. I am a patient next door, which is also Borinquen. My review is based on 1 star for the girl at the front desk and 5 stars for the manager, Kathia. The average of the two is 3 stars. I am appalled by what happened today. I called the phone number ending in 1599 which was answered almost immediately. I asked a question to the front desk attendant who answered my phone. It was a female with an obvious Spanish accent who wanted to transfer me as soon as possible. She transferred me to a phone that was non-operational. I called again. This time, instead of an immediate answer, I heard the ringer go on for about 2 minutes. Once it seemed like it was picked up, I was actually hung up on. This happened twice more. Unluckily for the front desk attendant, I decided to leave my home (which is only 4 blocks away) and walk to the clinic. On my way, I called twice more and was hung up on again. Finally, I reached my clinic (the correct one), and I called in front of the employees there. The phone was answered, I asked for the person's name, and I was hung up on. I asked the staff at my doctor's office if they know who the manager is, they told me Kathia. I went next door. A security guard was sitting on one side, and the front desk had about 5 staff members standing there. A woman standing with a smile asks "how can I help you?" and I respond "Hi, I'd like to speak to Kathy" and she said "yes, that's me." I explained to her the whole situation, how I work in healthcare, and how it is unequivocally unfair that a phone isn't answered especially in a behavioral health clinic where many patients don't have the luxury of coming to the clinic within minutes to complain. Kathia said "that's not us, because we are Borinquen" with a sense of pride. I truly appreciate that comment from her. The manager Kathia was mortified. I called once more in front of everyone. The phone, lo and behold, rang at the front desk. The female attendant was sitting there, unsure of her next move. She slowly wrote down the phone number (my number on caller ID) that showed up, at Kathia's request. Quickly, I made sure to give my full name and phone number myself to Kathia in the event that my phone number was misspelled intentionally by the obvious culprit. Kathia promised that she would call the IT department to find out more about this disgusting situation. I don't believe someone like the girl at the front desk should be the first impression a medical clinic gets, especially in behavioral health. It shows me how much respect is afforded to their patients. The level of disrespect and lack of dignity is horrifying, especially given that these patients are the most vulnerable in society. To see someone behave in this manner is beyond me. If you work in this vocation, you should know how much extra care you should give to people than the average job. I am truly disappointed this was my impression of this clinic. I just hope that patients are cared for with respect and that a clinic can stay afloat with employees like this.